Delivery Policy | SlickLite.xyz
Effective Date: February 10, 2025
1. Introduction
At SlickLite.xyz, we are committed to providing reliable, efficient, and timely delivery of all orders. Our Delivery Policy outlines the available shipping methods, estimated delivery times, shipping costs, and other important details to ensure a smooth shopping experience for you.
By placing an order with SlickLite.xyz, you agree to the terms outlined in this Delivery Policy.
2. Shipping Methods & Delivery Time
a. Domestic Shipping (United States)
✔ Standard Shipping: 5-10 business days
✔ Expedited Shipping: 2-5 business days
✔ Overnight Shipping: 1-2 business days (available for select areas and subject to availability)
b. International Shipping
✔ We ship to select international locations.
✔ Delivery time for international orders may vary from 7-20 business days, depending on the destination and customs clearance.
✔ International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Note: Delivery times may vary depending on location, weather conditions, and carrier delays. We are not responsible for delays beyond our control, such as customs processing or shipping carrier delays.
3. Shipping Costs
✔ Shipping fees are calculated at checkout based on the destination, weight, and shipping method selected.
✔ Free shipping may be available for orders over a certain amount (check for current promotions on our website).
Note: International customers may be responsible for additional customs duties or import taxes, which are not included in the shipping cost.
4. Order Processing & Dispatch
✔ Orders are processed and shipped within 1-3 business days after payment is confirmed.
✔ Orders placed on weekends or holidays will be processed on the next business day.
✔ After your order is processed, you will receive an email notification with tracking information.
5. Tracking Your Order
✔ Once your order is shipped, we will send a tracking number to your email.
✔ You can track your order by visiting the carrier’s website and entering the tracking number.
✔ If you don’t receive tracking details within 3 business days, please contact us for assistance.
6. Lost or Undelivered Packages
✔ If your order is marked as “Delivered” but you have not received it, please check with your neighbors, local post office, or the shipping carrier for more details.
✔ We are not responsible for lost or stolen packages once the tracking shows that the item has been delivered.
✔ If the package is returned due to incorrect address, additional shipping fees may apply for re-delivery.
7. Shipping Delays
✔ While we aim to meet estimated delivery times, unforeseen delays may occur due to weather conditions, customs delays, or issues with the carrier.
✔ If your order is significantly delayed, please contact us for assistance, and we will do our best to help track the package or resolve the issue.
8. Damaged or Defective Items
✔ If your order arrives damaged or defective, please contact us within 48 hours of receiving your package.
✔ Provide photos of the damaged or defective item, and we will arrange for a replacement or full refund, including return shipping costs.
9. Shipping Restrictions
✔ We do not currently ship to P.O. Boxes or APO/FPO addresses.
✔ Some countries may have import restrictions on handbags or accessories. Please check with your local customs office before placing an international order.
10. Contact Us
For any questions or assistance regarding shipping, delivery status, or issues with your order, please reach out to us:
📍 Address: 500 E Pontiac Ave, Brooklyn, Maryland (MD), 21225
📞 Hotline: (410) 354-0924
📧 Email: info@slicklite.xyz
🔗 Visit Our Website: www.SlickLite.xyz
🔹 SlickLite.xyz – Reliable Shipping, Trusted Quality 🔹
